NASH engineered mechanical seal repairs – focus on Customer Service

In this article, I discussed how engineering companies can learn some customer service lessons from online businesses such as Amazon. A natural progression is to reflect on our own Customer Service at NASH. How are we embracing this brave new world? In my previous article I identified three core ‘touch points’ to help drive high-quality […]

Investing in the future with two new engineering apprentices

In a sector with a widely acknowledged succession challenge, we’re delighted to have been able to take on two apprentices through the Employer Opportunity Programme (EOP) which is linked to the UK government’s SEMPTA programme, benefitting from investment and commitment from British engineering heavyweight BAE. In their first year, our apprentices successfully completed a BTEC […]